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Leadership Team
Jenny Talley- Vice President of Operations
Jenny began her affiliation with New Age in 1996, and has sat in every operational desk of the business over the years. Jenny's ability to solve any operational issue and come up with new ideas for sales and systems makes her an invaluable asset for the company.
Jenny is responsible for building the billing, customer service, dispatch and call center departments. In addition to ensuring the daily operations of the Time Warner account are handled, Jenny has gotten to know and listen to the needs of customers and develops programs to constantly meet or exceed their expectations. Jenny takes pride in communicating the "New Age" way of doing things to everyone who comes in contact with New Age Transportation.
You would have a hard time finding someone with more dedication and customer focus than Jenny. She knows that in order for New Age to succeed we should go back to the basics of doing whatever it takes to get a job done and treat people right in the process.
Pam Troy- Vice President of Administration
Pam began working in the dining room of Carolyn's home in 1988 as a telemarketer for new business. When New Age was started, she continued to build the customer base and form alliances with different carriers. The goal of New Age at this point in its history was to increase the coverage area to the entire United States as was required by their customers.
In addition, Pam provided administrative support for a growing company and served as a backup for the president. In growing the business Pam did whatever needed to be done from making pickup appointments to dispatching. She played a key role in developing the different departments that make up the current New Age Transportation.
Julianne Comstock- Senior Account Representative, Leadership Team
Julianne began with New Age in 1996 as a Customer Service Representative. She then became the Leader and was responsible for overseeing the Customer Service support staff; ensuring the team was charged while making sure the services New Age promised to provide is what the client gets... and more.
Julianne is now the Leader of the Sales Team. She is responsible for recruiting new sales team members that will flourish in our industry and environment. She enjoys visiting customers, making sure that prospects and current customers know of all of our services and capabilities. Julianne helps customers with their transportation challenges. She also enjoys receiving feedback from customers and using it to customize programs for their specific needs.
Julianne is currently attending Roosevelt University to attain her Bachelor's degree.
Diane Canoy- Director of Time Warner Cable
Diane is responsible for choosing carriers for Time Warner based on delivery time and price. She works closely with the purchasing managers at Time Warner divisions to ensure quality service is being delivered by New Age. In addition, Diane manages the "call center" for all our cable accounts. She is also instrumental in handling any problems or shipments that require special attention.
Diane joined the company in 2000 and enjoys learning the "New Age" way from other managers and the president. She feels rewarded when she is able to meet the customer's needs and goes the extra mile by always being available after hours or on weekends for our customers. Diane definitely brings a "we can do it" attitude to New Age.
Megan Smith- Account Executive, Leadership Team
Megan joined New Age Transportation in July of 2003. Since then, she
has worked in & managed several departments. In 2009, she joined
the sales force & remains a part of the leadership team. Megan has
dedicated herself to providing a high level of customer satisfaction. In
2011, Megan was responsible for 1.5 million in sales which included a
33% increase from 2010. She focuses on future growth by constantly
seeking new business along with maintaining her current customers.
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